About Promise Care

About promise care

We provide exceptional healthcare services, ensuring the well-being and recovery of our patients. We are dedicated to delivering compassionate and personalized care, while continually advancing medical practices through innovation and research. We strive to be at the forefront of medical advancements, employing state-of-the-art technology and collaborating with renowned healthcare professionals to ensure the highest quality of treatment.

We focus on preventative care, early detection of age-related conditions, and the management of chronic diseases. Our multidisciplinary team of healthcare professionals, including geriatricians, nurses, therapists, and social workers, work collaboratively to develop individualized care plans that meet the unique needs of each patient.

Our Mission

Caring for aging and disabled people is to provide exceptional healthcare services and support that empower individuals to live fulfilling and independent lives.

We are committed to delivering compassionate and inclusive care that addresses the unique needs and challenges faced by aging and disability communities.

Our Vision

Our vision is to create an environment where aging individuals are respected, valued, and supported in their healthcare journey. Through our commitment to excellence, compassionate care, and continuous improvement, we aspire to be the trusted healthcare provider for seniors, enabling them to age gracefully and with dignity.

We envision a future where aging individuals are supported holistically, with a focus on promoting healthy aging, maintaining independence, and ensuring a high quality of life.

Accountability & Operational Excellence

We believe in accountability and operational excellence in every aspect of our healthcare services. We are committed to transparently communicating our dedication to these principles to our community and beyond.

Accountability is at the core of our values. We hold ourselves accountable to our patients, their families, and the wider community we serve. We believe in being open and honest about our performance, demonstrating our commitment to providing the highest standard of care.

Operational excellence is vital to delivering efficient and effective healthcare services. We continually strive to optimize our processes and workflows to enhance patient experiences and outcomes. We aim to demonstrate our commitment to providing timely, accessible, and patient-centered care.

Contact Promise Care via:

Email

Email: shoba@promisecare.com.au

Customer Care

customercare@promisecare.com.au

HR

hr@promisecare.com.au

Phone

Phone: 1800 400712

The manager will be able to address any of your inquiries and schedule a convenient time for a meeting. The self-directed funding approach for the NDIS gives participants authority over important choices, such as the service provider or services they need.

Promise Care collaborates with you and offers assistance while you manage your financial aid. The competent manager will react to each referral inquiry the same day it is received. A Promise Care representative will schedule a meeting with you to talk through your needs, your goals, and how our services can help you.

Together, we will create a personalised plan outlining your support needs as well as how we will support you. Additionally, we will communicate with you frequently and review and update your plan on a regular basis.