We promise the best reliable health service in your hands

Promise Care Health Services focuses on providing patient-centered care, which means that we prioritize the needs and preferences of their patients.

doctors and nurses

Our Services

National Disability Insurance Scheme (NDIS)

We can assist you with following NDIS support categories.

personal care
Activity of Daily Living
support coordination
Support Coordination
Specialized Driver Training
Specialized Driver Training
Community Nursing Care
Community Nursing Care

Our Story

About Promise Care

About Promise Care
Our Mission

  • To empower, encourage and enable people who are ageing and have disabilities to enhance their quality of life with dignity & respect.
  • To evaluate and exceed stakeholders’ expectations.
  • To provide care focused on the holistic view of an individual.

Our Vision

Promise Care’s vision is to create a resilient and empowered community in partnership to support people with disability to live a great life with choice.

Our Values

  • Empowerment
  • Dignity
  • Respect
  • Trust
  • Integrity
  • Innovation

Accountability & Operational Excellence

We are accountable for all decisions that we make and actions that we take, and we are committed to driving a culture of continued learning.

Reach Us

How can I access services offered by Promise Care?

Services can be accessed through self-referral or third-party referral utilizing the following approach:

Contact Promise Care via:

Email: shoba@promisecare.com.au | customercare@promisecare.com.au | hr@promisecare.com.au 
Phone: 1800 400712

and the manager will be able to answer any of your questions and arrange a suitable time to meet with you. The NDIS self-directed funding model allows Participants control over major decisions including which service provider or services you require.

Promise Care Partners with you and supports you to manage your funding package. All referral enquiries will be responded to by the appropriate manager on the same day that it is received. A representative from Promise Care will arrange a time and place to meet with you and discuss your needs and your goals and how our services could support you.

We will develop a personal plan with you and agree on how we will support you and the nature of the support. We will also be in regular contact with you and regularly review and up-date your plan.